Pensioners were advised not to keep money on the payment card: it may be "frozen".

Pensioner with banknotes in hands
Pensioner with banknotes in hands

Pensioners reminded of important points about receiving payments

The Ministry of Social Policy of Ukraine emphasizes that pensioners should know the conditions under which pension payments may be stopped.

Deputy Minister of Social Policy Darya Marchak explained that Ukrainians can receive pensions through a bank card or a Ukrposhta branch.

However, the ministry warns that using a pension account to accumulate funds is not rational. These accounts are intended solely for receiving pensions, and activity on them is closely monitored by the authorities.

If a pensioner has not made any transactions with the account for 6 months, the pension payments are suspended. However, this does not mean the cancellation of payments - the funds remain in the Pension Fund accounts until the circumstances are clarified.

Marchak stressed that the frozen funds are stored for three years. After the resumption of payments, the pensioner will be able to retrieve the accumulated funds. An exception is made for pensioners living in temporarily occupied territories since February 24, 2022, for whom this period is irrelevant.

Experts recommend making at least one transaction per month to avoid the suspension of payments. This could be a mobile phone top-up or payment for utilities.

It was previously reported that Ukraine changed the rules for assigning pensions for special merits, and it was known who was denied additional payments.


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