Scan the receipt and exit: European supermarket chain outraged customers by changing the rules.

Lidl is installing self-checkouts in its stores. However, customers were surprised by a new element: “security gates” that require scanning a receipt to open. This is reported by the Latvian edition tvnet.

After several years in the Latvian market, Lidl delights customers and installs long-awaited self-checkouts. The first of them appeared in a store on Lubanas Street, the publication reports.

The company plans to equip all its stores in Latvia within a few months and invest about 2 million euros. Each supermarket will have 6 to 10 self-checkouts.

However, it turned out that the cashier zones’ equipment of the German retailer differs slightly for customers. To leave the self-checkout area, customers first need to scan the receipt.

Some customers were outraged by this innovation. According to Latvian media, messages appeared on social networks, for example: “I was pleased when they had self-checkouts. But no, to exit, you need to scan the receipt, then the gates will open! You look like a fool, loaded down. Do the same for regular checkouts—it will be like in prison.”

According to the report, public opinion is divided—some say it is standard practice in Europe, others are dissatisfied and do not trust this new system.

By the way, a farm in Wisconsin, USA, has stopped production and recalled all its eggs after cases of salmonella poisoning in nine U.S. states. At least 65 people showed signs of poisoning, and 24 people were hospitalized.