Ukrainians will need a certificate of absence of gas debts: how to obtain it.

According to inkorr.com: Ukrainian households need to obtain a certificate of absence of debts for utility services before the start of the heating season 2025–2026. This document indicates that the consumer has no overdue payments for gas.

'In some cases, to obtain a subsidy, it is necessary to present a statement of the personal account, confirming the absence of overdue payments for gas',

Ways to Obtain the Certificate

The company offers several options for obtaining this document. Clients can use their personal account on the website, chatbots in Viber or Telegram, self-service terminals in various banks, or contact customer service centers directly.

To obtain the certificate online, you need to log into your personal account, go to the 'Online Services' section, and select 'Account Statement'. This convenient way saves time and avoids queues at the company offices.

Obtaining a certificate of absence of debts for utility services before the start of the heating season will be mandatory for Ukrainian gas consumers who plan to apply for a subsidy. The company 'Naftogaz of Ukraine' offers several convenient ways to expedite the process and reduce time costs for its clients.

This initiative is part of the state's efforts to facilitate the process of obtaining subsidies and support consumers amid rising energy resource prices. Consumers are advised to take care of obtaining certificates in advance to avoid possible delays during the launch of the heating season.