The Pension Fund Goes Online: How to Access Services Remotely.

Online Appeals to the Pension Fund of Ukraine

According to inkorr.com: Now Ukrainians can contact the Pension Fund via the Internet, eliminating the need to visit service centers. All necessary actions can be performed through several digital channels.

The online appeal system allows you to quickly and securely receive services from the PFU from anywhere in the world, even from abroad.

Visit using an electronic signature, Diia.Signature, or ID.GOV.UA. In the section 'Communications with PFU', you will find the option 'Appeal', where you can send your questions or complaints.

On the main site , go to the section 'For the Public', then 'Citizens' Appeals' and 'Electronic Appeal' - fill out the online form for an official request.

You can also write a letter to , specifying your contact details, the essence of the issue, and, if necessary, attaching scanned documents.

All online appeals to the Pension Fund are processed within the legally established timeframes. Remote communication with the PFU is a quick and convenient way to get answers to questions about pensions, subsidies, insurance payments, and other social services.

The Pension Fund of Ukraine provides the opportunity to resolve issues online, simplifying the process of obtaining the necessary information and services, saving Ukrainians' time.

Thus, the new online appeal system significantly simplifies the interaction of citizens with the Pension Fund, allowing them to receive consultations and assistance without extra effort. This is an important step towards digitalization of state services, increasing their accessibility and convenience for Ukrainians.