PrivatBank client lost 1 thousand dollars at the ATM: how to get the money back.

A client of the state 'PrivatBank' shared his story about losing 1 thousand dollars during a currency exchange through one of the bank's ATMs. He also noted that the procedure for returning blocked funds turned out to be complicated. According to information from the 'Minfin' portal, citizens share their impressions of banks' operations. In a message about a problem with currency exchange at the ATM, the client told about his experience. He tried to exchange 1 thousand US dollars for hryvnias, but the operation failed due to a device error. The client was left without funds in the account, and despite the bank's promise to resolve the issue, the money was never returned. Therefore, he urged others to be cautious when exchanging currency at PrivatBank ATMs. According to the institution's rules, clients in such situations should contact the bank and submit a request for a refund. The procedure may take from 45 to 120 days, but there are some recommendations on how to reduce the risks of losing funds at ATMs.