Naftogaz informed clients of an important news — it concerns the bills.

When changing the owner of the property, it is necessary to update the personal gas account. The procedure must be performed in accordance with certain rules. Novyny.LIVE provided more details about this.

Why update personal accounts

According to representatives of the gas company Naftogaz, this is necessary for accurate consumption accounting, correct billing, and uninterrupted interaction with gas supply services.

How to update the personal account

For this, the consumer must provide the gas supply company with a passport of a citizen of Ukraine (old sample or ID card along with a certificate or note of residence registration), the taxpayer identification number, a document confirming the ownership of the property, and written consent from each co-owner of the property. The application can be submitted online through the gas company's website, uploading all necessary documents.

What else to know

Sometimes consumers need to confirm the absence of debts for gas. A certificate for this can be uploaded in the personal account of the GC 'Naftogaz Ukraine'. It is also worth mentioning that Ukrainians may be charged the wrong amount in bills for consumed gas, which may be due to errors by the consumers themselves. Additionally, some Ukrainians may receive compensation for gas.

Updating personal gas accounts during a change of property owner is an important procedure that ensures accurate consumption accounting and avoids potential billing problems. Ukrainians should follow the specified rules and recommendations of the gas company for a smooth transition to new gas consumption conditions.