OLX sellers get clarity: when a receipt is mandatory and when you can skip the cash register.

Rules for using cash registers on the OLX marketplace

According to Novyny.live: Ukrainian law, specifically the law 'On the Use of Cash Registers in Trade, Catering, and Services,' sets out specific conditions under which OLX sellers may not need a cash register or receipt. This guidance is crucial for individual entrepreneurs (FOPs) navigating today’s e-commerce environment.

According to a letter from the State Tax Service dated September 29, 2025 (No. 1057/2/99-00-21-01-01-02), FOPs are exempt from using a cash register if they operate in active combat zones or belong to tax group 1 under the simplified system. However, for FOPs in groups 2–4, using a cash register is mandatory when accepting payments in cash, by card, or via online acquiring.

When a receipt is not required

Three key scenarios do not require a receipt:

• When a buyer transfers money directly from their account to the seller’s card using IBAN details.
• When a buyer deposits cash through a bank counter.
• When cash is deposited via a payment terminal owned by a banking institution.

In contrast, there are common situations where a cash register is unavoidable. These include cash-on-delivery payments through Nova Poshta, payments via NovaPay or other non-bank financial institutions, and any form of online acquiring (payment via a link).

As expert Bohdan Yankiv explained: 'If a customer on OLX sees your details, opens their mobile banking app, and makes a transfer—that’s a banking operation. No receipt is needed.'

This highlights the importance of understanding the rules for OLX sellers to avoid potential violations and fines. Sellers must carefully review the conditions requiring a cash register and consider the specifics of their operations to ensure all financial transactions remain legal.

This information is especially relevant amid economic uncertainty, as many entrepreneurs look for ways to cut costs and reduce administrative burdens. Knowing these legal nuances can help FOPs avoid penalties and keep their OLX activities running smoothly, ultimately supporting business growth.