Cyberattack on Harrods: Customer Data Stolen via Supplier.

Cyberattack on Harrods: Customer Data Stolen via Supplier
Cyberattack on Harrods: Customer Data Stolen via Supplier

Customer Data Theft at Harrods

According to The Sun: Personal data of the customers of the luxury department store Harrods was stolen due to a failure in IT systems.

The company reported that the data was obtained from their third-party supplier.

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Harrods assured its customers that only names and contact details were stolen, as the supplier's systems were compromised.

Affected customers have already been informed, and their passwords and payment data were not compromised.

The store's statement reads:

“A third party has confirmed that this is an isolated incident that has been contained, and we are working closely with them to ensure all necessary actions are taken. We have notified all relevant authorities.'

 

“None of Harrods' systems were compromised, and it's important to note that the data was obtained from a third-party supplier.”

This situation occurred just four months after the luxury retailer was forced to restrict online access at its locations due to attempts of “unauthorized access” to its systems.

However, a store representative noted that these two incidents are not related.

Harrods has become the latest target in a series of cyberattacks on British retailers.

In April, M&S faced operational difficulties in stores across the UK due to a cyberattack.

It was reported that personal data of customers was stolen, and contactless payment services and 'click and collect' were disrupted.

The retailer was forced to suspend all online and app services during the chaos that ensued.

M&S then reported that this incident is likely to cost about £300 million.

Similar incidents highlight the rising threats in cybersecurity, requiring retailers to strengthen protective measures for customer data. In the case of Harrods, although the data was limited, it still serves as a signal for all companies to remain vigilant about security issues. As evidenced by recent cases, the risks have not disappeared, and it is crucial to strive to prevent similar occurrences in the future.


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