National Bank of Ukraine Investigates Monobank After Co-founder Accused of Harassing Client.

Monobank Faces Scandal Over Client Treatment

According to TSN.ua: The National Bank of Ukraine has launched an investigation into Monobank co-founder Oleg Gorokhovsky's actions. This follows an incident where Gorokhovsky accused a client, Karina Kolb, of holding pro-Russian views after a video verification call. He claimed a Russian flag was visible in her background, a serious allegation given Ukraine's ongoing conflict with Russia.

Gorokhovsky publicly shared a photo of Kolb from the verification, sparking widespread public outrage. Karina Kolb has denied the accusation, stating the flag in question was Slovenian, not Russian. The fallout from this public accusation has reportedly had severe consequences for the Kolb family.

My husband is serving in the military and has been wounded

Olga Kolb, Karina's mother

I am shocked that my child has suffered because of a bank executive's actions

Olga Kolb, Karina's mother

This case underscores the critical need for verifying facts before publishing sensitive information, especially regarding national identity during wartime. The central bank's intervention highlights the seriousness of the situation and its potential to damage Monobank's reputation, which could erode public trust in Ukraine's financial institutions more broadly.