Nova Poshta explained the reasons for the technical malfunction.

Services of 'Nova Poshta' are temporarily not working due to technical problems with the contractor. This was reported by 'Glavkom', citing the company’s press service.

'We emphasize that this is not a hacker attack. The problem will be resolved by 10:00,' the message states.

Failures in terminals are being recorded throughout Ukraine: it is impossible to top up cards and pay for taxis.

Users complain that they cannot pay with cards in stores and subways, Apple/GooglePay is not working. There were also failures in the 'Diia' and 'Nova Poshta' applications.

The Kyiv City State Administration reported that due to a technical failure in 'Oschadbank', contactless payment for subway rides is temporarily impossible.

'Nova Poshta' service facing technical problems

The 'Nova Poshta' service is temporarily experiencing issues due to the contractor’s technical failure, reports 'Glavkom'. The problem will be resolved by 10:00.

Failures in terminals and payment services

Terminals across Ukraine have become victims of the failure, making it impossible to top up cards and pay for taxis.

Also, users have lost access to Apple/GooglePay services and the ability to pay by card in stores and subways. There was also a failure in the 'Diia' and 'Nova Poshta' applications.

Problems with contactless payment for rides

The Kyiv City State Administration reported that due to a technical failure in 'Oschadbank', contactless payment for subway rides is temporarily impossible.

Global failures in July 2024

Let’s remind that last July there was a series of technical failures worldwide, causing issues for airlines, banks, and the London Stock Exchange. Companies such as McDonald's, United Airlines, and LSE Group felt the disruptions. The main causes of the failures turned out to be issues with Microsoft's online services and cybersecurity software from CrowdStrike Holdings Inc, Bloomberg reports.