Ukrzaliznytsia: major failure on the website and in the app halted ticket sales.

Failure in the operation of 'Ukrzaliznytsia'

According to inkorr.com: There was a serious failure on the official website and in the mobile app of 'Ukrzaliznytsia', preventing users from accessing platforms for purchasing tickets, checking schedules, and managing bookings. This was reported by 'Hlavkom'.

As of 12:30, official sources have not yet provided information on the reasons for the failure. It remains unclear whether this was due to technical problems or a possible cyberattack.

Passengers wishing to purchase tickets or confirm their trips are advised to visit physical ticket offices at train stations. It is also impossible to buy tickets via online banking.

Information update

As of 12:55, representatives of 'Ukrzaliznytsia' have already provided information about the reasons for the failure.

Moreover, due to shelling of railway infrastructure in the Chernihiv region, trains heading towards Sumy will arrive with delays after the start of the curfew. 'Ukrzaliznytsia' confirmed this information through 'Hlavkom'.

“Repair work on the Nizhyn route has been completed, power has been supplied, and our reserve locomotives are heading to rest,” the message states.

For passengers who cannot get home by train, transportation will be organized by public transport to ensure their comfortable return.

Thus, 'Ukrzaliznytsia' reported a technical failure that prevents users from buying tickets or checking train schedules online. It is recommended to visit physical ticket offices at train stations to purchase tickets or use alternative means of transport.

This incident highlights the importance of reliable railway transport in Ukraine, especially in conditions of heightened risks. Passengers should be prepared for possible inconveniences and use alternative travel methods until the situation is normalized.