Ukrzaliznytsia resolved a major failure: what is known about the reasons.

Problems on the website and in the Ukrzaliznytsia app

According to inkorr.com: Today, October 2, there was a serious failure on the official website and in the 'Ukrzaliznytsia' mobile app, which complicated the use of services for ticket purchases, schedule checks, and reservation management. As reported by 'Glavkom', around 16:15 the system began to operate in normal mode.

By 12:30, information about the causes of the failure was absent, so it is unclear whether it occurred due to a technical malfunction or a possible cyber attack.

Problems for passengers

Those who plan to buy tickets or confirm their trips are advised to contact the box offices at the train stations. Currently, online banking options are also unavailable.

As of 12:55, representatives of 'Ukrzaliznytsia' reported on the causes of the failure.

Updated. As of 16:15, the website and applications of 'Ukrzaliznytsia' have resumed their work in normal mode.

Delays on the Sumy direction

Due to shelling of the railway infrastructure in the Chernihiv region, trains operating towards Sumy are experiencing delays, arriving after the start of the curfew. This was reported by 'Ukrzaliznytsia'.

'Repair work on the Nizhyn direction has been completed, power has been supplied, and our reserve diesel locomotives are going to rest,' the message states.

For passengers who could not return home by train, transportation by public transport has been organized so that everyone can safely reach their addresses.

Thus, today there was a serious failure on the website and in the 'Ukrzaliznytsia' app, but the problem was quickly resolved, and services returned to normal operation. Meanwhile, delays occurred on the Sumy direction due to shelling, but passengers were provided with transportation for a safe return home.