Media expert criticizes Intercity on the Dnipro-Kyiv route. Ukrzaliznytsia responded.
Media expert Serhiy Chernyavskyi criticized Ukrzaliznytsia. He noted that Wi-Fi does not work on Intercity trains, the number of carriages has been reduced, and there is no information about route changes.
Chernyavskyi emphasized that the Wi-Fi system does not work on the Intercity train regardless of the class of carriage, and passengers do not receive notification about this from Ukrzaliznytsia. He also pointed out the reduction in the number of carriages on the night train from Dnipro, which was not publicly communicated.
The press service of Ukrzaliznytsia responded by stating that Wi-Fi works on trains, but technical problems may arise due to the peculiarities of the route. Regarding the reduction of carriages and other changes, the company explained that this information is confidential and is not always published.
Conclusion
The media expert criticizes Ukrzaliznytsia for the lack of Wi-Fi and the absence of information about changes in routes. Company representatives explain that Wi-Fi works, but technical problems may occur. Information about changes is confidential and is not always published.
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