How to Prevent Oschadbank's Dormant Account Fees.

Customer Complaints at Oschadbank

According to Novyny.live: Clients of Oschadbank have raised concerns about substantial service fees the bank charges for inactive accounts. Reports indicate monthly deductions of 100 hryvnias over two years, totaling 2400 hryvnias in account maintenance fees. These charges are applied after an account shows no activity for 12 consecutive months.

This was my mother's account, which she forgot about due to her age.

An Oschadbank Client

In response, bank representatives emphasize that 'The bank always informs all clients about this fee, regardless of the client's age.'

Oschadbank's Recommendations

Oschadbank, a state-owned financial institution, offers advice on how to avoid these unwelcome deductions. To prevent the fee, clients simply need to perform at least one transaction per year. Suitable activities include:

• Withdrawing cash
• Transferring funds between cards
• Topping up the card balance
• Adding credit to a mobile phone
• Paying utility bills

For further information or consultation, clients can contact the Oschadbank call center at 0 800-210-800.

This situation highlights the importance of actively managing bank accounts, particularly for elderly individuals who may forget about their financial obligations. While Oschadbank provides guidance to reduce customer dissatisfaction, the issue of inactivity fees remains relevant for many users who may not realize the need for periodic transactions. Such fees are a common practice among banks globally to encourage account activity and cover administrative costs.