Oschadbank restricts online issuance of pension cards: who needs to go to the branch.

Oschadbank has reported on the unavailability of certain services for pension-age citizens. This pertains to the procedures for opening and closing accounts remotely.

Which service is unavailable at Oschadbank

Some clients have reported issues with ordering pension cards due to the inability to perform this procedure online.

To obtain a pension card, one must personally visit the bank branch with a passport, identification code, pension certificate, and other documents confirming the right to a pension.

'New opportunities for pension cards... None, there is no possibility to order remotely...'

What are the exceptions for online services at Oschadbank

The bank does not have the ability to open a pension card online, only in offices. The opening procedure can be performed by the account owner or an authorized person with powers.

'The pension card from Oschadbank can indeed currently only be opened at the bank branch... When the opportunity for online opening becomes available, we will definitely inform clients'

If the card's validity period has expired, a new card can be reissued by phone contact: 080021080.

Remote reissuing of the card through an operator is possible two months before the expiration date or one month after. Otherwise, one must go to the bank branch.

Previously, Oschadbank provided the ability to obtain a credit card for travel abroad and also closed some plastic cards. Citizens can clarify all information regarding card reissuance remotely.

The news mentioned that Oschadbank reported that certain services, including obtaining pension cards, are currently unavailable online for pension-age clients. To obtain such cards, one must personally visit the bank branch with the necessary documents. It is also noted that reissuing pension cards is possible through an operator by phone within a certain period before or after the expiration date.