EasyJet changes flight cancellation rules: how to get your money back.

According to The Sun: EASYJET is one of the largest airlines in the UK. With a few simple tips, you can significantly reduce costs when cancelling your flight.

If you plan to cancel your trip, here’s a quick and easy guide on how to cancel an easyJet flight and avoid unnecessary fees.

If you need to cancel your easyJet booking, you have several options. A few simple rules can help you avoid large fees.

How to cancel an easyJet flight?

The quickest way to cancel an easyJet flight is to do it online.

Log in to the 'Manage Bookings' section on the easyJet website or app. Sign in using your email and password, or use your last name and booking number from the confirmation email if you don’t have an account yet.

Select the trip you want to cancel, click 'Cancel', and follow the instructions. If there is a fee, it will be visible before confirmation and payment.

If you prefer to communicate, call easyJet customer support, and they will cancel your flight for you over the phone or through the help desk.

Tickets, fees, and cancellation options are confirmed before you agree to it.

If you are already at the airport, visit the easyJet help desk. The staff will assist you, but note that options may be limited closer to departure time.

Can you cancel at the airport?

Yes, you can cancel your easyJet flight at the airport, but it is usually more expensive.

You can get help at the easyJet help desk two hours before your flight.

The staff can cancel or change your booking, but there is usually a service fee for this. To avoid extra costs, it’s recommended to do it yourself in 'Manage Bookings' in the app or on the website.

Explanation of cancellation fees

Cancel your booking within 24 hours of booking it, and you may receive a refund, except for the easyJet cancellation fee.

Online cancellation will cost less:

• £49 online
• £55 through customer support

After 24 hours, easyJet fares are non-refundable.

You can still change your flight, but you will have to pay the change fee plus any fare difference.

The 24-hour window starts from the time of booking, not from the flight date.

Before confirming the cancellation, check the fee amount in 'Manage Bookings', as prices and policies may change.

Step-by-step guide: cancel online in just a few minutes

1. Open 'Manage Bookings' on the easyJet website or app.
2. Log in to your account or use your last name and booking number.
3. Select the flight you want to cancel and follow the instructions.
4. Review the cancellation fee and confirm payment (if necessary).
5. Check your inbox for a cancellation email and confirmation of the refund.

What are the cancellation deadlines?

After 24 hours from the time of booking, easyJet flights are non-refundable.

You can change your flight or passenger name up to two hours before departure, but this incurs fees and any fare differences.

If you cannot travel due to serious illness or death in the family, contact easyJet as soon as possible and provide supporting documents.

Cases are reviewed individually, and you may receive a refund, cancellation of the change fee, or a voucher.

You may need to provide documentation, such as a medical certificate or death certificate.

Will I get my money back?

Most easyJet fares are non-refundable after 24 hours.

If you cancel within 24 hours, you will receive a refund, minus the cancellation fee.

Remember that online cancellations are cheaper.

After the 24-hour window, you will not receive a refund for the fare, but you can still change your flight or passenger name up to two hours before departure.

Fees and any fare difference will apply.

• From the UK, this is £13 per flight for individuals over 16 years old on all routes.
• However, it is £80 for flights to Egypt, Jordan, and Israel.
• No fees apply on flights from Inverness and Jersey.

If you cannot travel due to serious or terminal illness or death in the family, contact easyJet and provide supporting documents.

The airline will consider your request and, at its discretion, may offer a refund, voucher, or cancellation of the change fee.

If you did not fly, you can ask easyJet to refund government taxes on the unused ticket.

An administrative fee may be charged, so check with customer service before submitting a request.

What are my rights if my easyJet flight is cancelled or delayed?

If your flight is cancelled, you can choose a refund for the unused part of the ticket or rerouting onto an alternative flight.

If you arrive more than three hours late for reasons within the airline's control, you may be entitled to compensation under UK regulations.

Keep receipts if you need to buy food or book accommodation during disruptions.

If the problems are caused by extraordinary circumstances (for example, severe weather or aviation control restrictions), compensation is usually not paid, but you still have rights to refunds or rerouting.

How to avoid extra fees

Use the 24-hour window: if your plans change, cancel within 24 hours of booking to refund most of your costs. Do this online to avoid higher cancellation fees through an agent (£49 online vs. £55 by phone).

Change instead of cancel: after the 24-hour window, you will not receive a refund, but you can save part of the cost by moving your flight to a later date or a different route. Make changes online (cheaper) as soon as possible to keep fees low.

Avoid calling the call center: online service is faster and cheaper for cancellations and changes.

Check the fare type: some tickets include more flexible change policies. Log in to 'Manage Bookings' to find out exactly what your fare allows before making a decision.

Claim unused taxes: if you did not fly, ask for a refund of government taxes on the unused ticket — that's your money.

Keep documents handy: in emergencies due to illness or funerals, quickly provide requested evidence to maximize your options.

Book direct if possible: if you booked through a third party, you may need to cancel or change through them, which could lead to delays and fees. Booking directly keeps everything in your easyJet account for faster self-service.

Here are a few helpful tips to avoid financial pitfalls when cancelling easyJet flights. It’s always worth reading the terms of the agreement carefully and keeping an eye on deadlines to avoid unnecessary costs.