Oschadbank deducts funds for disabled SMS banking: how to avoid payment.

In the state financial institution 'Oschadbank', they explained why money may be deducted even for some disabled services. A problem with charging for the disabled SMS banking service, which allows tracking account balance, was described by one of the clients.

This message appeared on the 'Minfin' portal, where citizens leave feedback about the work of banks.

Explanation from Oschadbank regarding charges for the disabled service

A citizen reported that he called the bank's hotline and explained the situation, that the service was activated at 10:44, and deactivated at 10:45. He did not use it, no SMS were received, however, money was still automatically deducted.

According to the financial institution, the SMS banking service allows cardholders of the bank to receive instant SMS notifications on their phone with information about account transactions.

Clients can indeed disable the service in the 'Oschad24' application, and instead connect push notifications in the Telegram or Viber messengers.

However, citizens may have problems disabling such a service. In case of errors during the corresponding procedure, automatic payment collection may occur subsequently.

To guarantee service deactivation, it is recommended to:

• contact Oschadbank specialists;
• submit a special application.

The explanation from Oschadbank regarding the payment for the disabled SMS banking service emphasized that even if a client has disabled this service, if errors occurred during the deactivation procedure, there may be automatic deductions in the future. Therefore, it is important to correctly disable the service by contacting bank specialists or submitting the appropriate application to avoid unnecessary expenses.