Items Disappeared from the Locker: Who is Responsible and How to Get Compensation.
If items go missing from the locker in the store, the administration of the establishment is fully responsible for this. The victim can demand compensation and contact the police - reported the press service of the State Food Safety and Consumer Protection Service.
What Ukrainians Need to Know
In case of loss of items from the storage locker, it is important to immediately notify the store administration and call the police. According to the Civil Code of Ukraine, the administration of the establishment is responsible for the items that were in the storage lockers.
'Remember that leaving items in the locker in the store is your right, not the buyer's obligation,'
If police officers arrive at the scene, it is important to describe in detail the loss of all items. If the administration refuses to compensate for the losses, the victim has the right to go to court.
What Else is Important to Know
In supermarkets, there may be situations where security personnel want to inspect customers' items. However, this can only be done with consent and in the presence of two witnesses.
It is also important to remember that retail establishments sometimes use tricks to increase customers' expenses. Careless product placement or incorrect calculation can lead to unpleasant surprises.
The message from the press service of the State Food Safety and Consumer Protection Service reminds Ukrainians of their rights in case of losing items in the store, as well as certain situations to be attentive to while shopping.Read also
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