Ukraine's Naftogaz Launches 'Kub' App for Account Updates and Management.

Naftogaz of Ukraine Introduces New 'Kub' Mobile App

According to Novyny.live: Ukraine's state-owned energy giant, Naftogaz, has unveiled a new mobile application called 'Kub.' This innovative tool is designed to streamline the process of updating personal information and submitting requests to change the owner of a utility account, allowing users to manage their accounts more efficiently and interact with the company with greater ease.

As the supplier for 98% of Ukrainian households, Naftogaz's services are essential for the nation. The 'Kub' app provides users with the ability to:

• submit gas meter readings;
• pay utility bills;
• manage multiple personal accounts.

A 1% fee applies for bill payments made through the app. However, users who opt to pay for their consumed gas via the Oschad24/7, PUMB, Monobank, or Raiffeisen banking apps will not be charged any commission.

How to Update Your Information via the App

Users may need to update their personal data for several reasons, including:

• a change of surname;
• a new phone number or email address;
• updated passport details;
• discrepancies in the system profile.

To update information through the 'Kub' app, users must follow these steps:

• navigate to the 'Services' section;
• select the 'Data Update' option;
• upload a copy of an ID card;
• verify the information;
• add property ownership documentation;
• sign the application using the 'Diia.Pidpys' (Diia.Signature) system;
• confirm the data and submit the request.

Naftogaz anticipates that the 'Kub' app will significantly simplify customer service processes and enhance the overall user experience. This launch marks a major step in the digital transformation of Ukraine's gas sector, aimed at boosting consumer satisfaction and reducing administrative hurdles. In today's world, where technology integration into daily life is increasingly vital, initiatives like this can substantially improve service accessibility and simplify the management of household energy resources for the public.