Russian Hackers Target Ukrainian Central Bank's Online Store: Customer Data at Risk.

Contractor for National Bank of Ukraine Hit by Cyberattack

According to TSN.ua: A contractor operating the online store for the National Bank of Ukraine's numismatic products was attacked by Russian hackers. This cyber incident forced a temporary suspension of the service's operations.

While financial data such as payment card details was not compromised, the attackers may have accessed users' personal information. This includes names, phone numbers, email addresses, and delivery details. The National Bank of Ukraine has warned customers to be vigilant, as this data could be used for phishing attempts to steal further information. Cyberattacks on Ukrainian institutions have become a frequent tool in the ongoing conflict.

Guidance for Affected Users

The Bank noted that no organization can provide an absolute guarantee against cyberattacks. Its core data protection systems continue to function normally. An investigation is underway to determine the full scope and impact of the breach. Russian cyber activity reached record levels in 2025, highlighting the persistent digital threats faced by Ukrainian entities.

The National Bank of Ukraine urges users to exercise caution and ignore any suspicious requests that may originate from the hackers. Specific recommendations include:

• Do not respond to emails asking you to confirm your personal data;
• Do not engage with callers requesting clarification of your payment card information;
• Do not agree to pay for orders using alternative, unverified methods;
• Do not click on links for 'urgent verification' of your account.

This attack underscores the persistent cybersecurity threats confronting Ukrainian organizations, particularly given the escalating activity of Russian-linked hacking groups.

Given the potential exposure of personal information, it is critical for users to remain cautious and follow data protection advice. The National Bank of Ukraine continues to work on strengthening its security systems and is taking measures to prevent similar incidents in the future.