A Metro Worker's Kindness Helps a Boy Overcome His Fear of Trains.

Assistance at the Metro Station

According to TSN.ua: At the Khreshchatyk metro station in Kyiv, a two-and-a-half-year-old boy named Hlib, who was afraid of trains, received help from metro employee Valentyna Yerysheva. With 31 years of service at the Kyiv Metro, Valentyna managed to calm the boy and help him conquer his fear of subway trains. Such acts of kindness are especially meaningful in the context of Kyiv's vital and often busy metro system, which serves as a lifeline for the city.

The boy's mother, Anna, explained that ever since Hlib became frightened of trains, he refused to go near the metro. When the family descended the escalator, Hlib realized he couldn't go back from the platform and felt scared:

"On the platform, my son understood he wasn't going anywhere—it was scary, he wanted to go back," she noted.

Valentyna Yerysheva, who works as an escalator attendant, approached the boy and greeted him. She told the child, "Good day! Come over here, look how many special buttons I have on my control panel." This simple gesture helped Hlib reduce his anxiety and focus on something interesting.

Thanks to Valentyna's professionalism and kindness, the boy was able to overcome his fear. This is a clear example of how important the assistance of metro staff can be in improving a difficult situation. Anna's gratitude for Valentyna's dedicated work is boundless, as she became a true savior in that moment.

The Importance of Humanity in Public Transport

This incident highlights the significance of humanity and professionalism among public transport workers, who can positively influence the emotional state of passengers, especially children. Stories like this demonstrate how simple actions can change the perception of certain situations and help people overcome fears that arise in daily life.