Ryanair mixes with dirt over hand luggage.
Ryanair Scandal
Recently, Ryanair's CEO Michael O'Leary admitted that the low-cost airline incentivizes its staff with bonuses for fines they collect from passengers due to exceeding hand luggage dimensions. This news has not left the airline's passengers indifferent.
According to the Daily Mail, it turned out that the Irish carrier pays its employees 1.50 euros for each passenger attempting to bring hand luggage exceeding the dimensions of 40x20x25 cm. This bonus can amount to up to 80 euros per month.
Passengers are charged fines of up to 75 euros for carrying luggage that exceeds the size specified during booking, even if the excess is just a few centimeters.
The low-cost airline's CEO is also considering increasing bonuses for staff in order to 'address the problem of excess baggage.'
However, many Ryanair passengers were outraged by these statements.
'Ryanair's profits are soaring, but instead of softening luggage penalties, they are doubling fines. At what point does the legal hunter go into hunting down lost income?'
'Choosing profit at Ryanair and the 1.50 euros that the employee receives for identifying non-standard sizes is pathetic. Make it so the employee has to suffer for 1.50 euros for a sum.'
'O'Leary is such a miser... I will never use his airline services.'
It is worth noting that previously, an experienced traveler shared how quickly to pass Ryanair 'check-in' online. We also inform about the possibility of transportation across the Polish border.
In light of this news, it should be noted that Ryanair's commercial efforts to explore revenue-boosting options may provoke negative reactions among passengers and the public. It is known that the issue of excess baggage always causes tension and irritation, so such actions by the airline could affect its reputation in the eyes of the public.
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