Kyiv residents receive electricity bills for houses destroyed by Russian shelling: what to do.

After Russia's invasion of Kyiv, residents of damaged houses are left not only without a roof over their heads but also with communal problems. Residents of the destroyed apartments continue to receive electricity bills.

According to Kyiv City Council member Alla Shlapak, her housing after the shelling is practically uninhabitable: damaged walls, broken window. However, despite this, the utility company 'Kyivenergo' continues to send notifications of an accumulated debt for electricity amounting to 10 thousand hryvnias. The last warning contains a threat of disconnection of electricity already on August 9.

'The apartment is destroyed: there are no windows, cracked walls. And 'Kyivenergo' has already sent notifications about the debt ten times and threatens disconnection,' Shlapak reported.

Shlapak noted that she communicated with the utility service only through a chatbot, but even the attempt to find out details about the situation was in vain. The council member also emphasized the problems with state support for the victims and the shortcomings in the compensation distribution system.

'The robot just repeated the same thing — there will be a disconnection. And what should I do, where to turn, nobody said,' the council member added.

The Ministry of Community and Territory Development reported that Ukraine is developing a new aid mechanism for people whose homes were affected by Russian attacks. According to Volodymyr Zelensky, the world has been shown evidence of targeted attacks by Russian troops on the civilian population of Ukraine. The Ukrainian government is seeking ways to quickly provide assistance and resolve the issues faced by people, including unfair billing and shortcomings in the victim support system.