New Gas Services Now Available at Nova Poshta Locations: How Customers Will Benefit.

Naftogaz and Nova Poshta
Naftogaz and Nova Poshta

Expanded Offerings from Naftogaz Ukraine

According to Novyny.live: Starting in June 2023, Naftogaz Ukraine has introduced new services at over 1,500 Nova Poshta branches, giving customers more ways to handle gas-related tasks. This partnership aims to make essential processes more accessible for households across the country.

Key services now available at Nova Poshta include:

  • switching gas suppliers
  • submitting a request for a new gas connection
  • obtaining a reconciliation statement
  • requesting a certificate confirming no outstanding debt

These additions are designed to streamline customer interactions and improve convenience.

Remote Assistance Through the 'Kub' Service

Additionally, in 2023, Naftogaz launched the 'Kub' remote service platform. Through this system, customers can update personal details such as last name, phone number, email address, and passport information. The 'Kub' service also provides access to:

  • reconciliation statements
  • certificates for benefits or subsidies
  • proof of no outstanding debts
  • subsidy eligibility checks

The rollout of new services in collaboration with Nova Poshta is aimed at enhancing customer support and simplifying gas supply procedures. Naftogaz Ukraine continues to refine its offerings to meet consumer needs.

Expanding services through the Nova Poshta partnership marks a significant step toward improving accessibility and ease of use for customers. In today's environment, where digitalization and remote service are increasingly important, these innovations can greatly simplify daily tasks. They also reflect the company's commitment to adapting to market demands and strengthening its competitive edge.


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